Privacy Policy

Last Updated: 26 November 2024

1. Introduction

Cognition Healthcare Systems (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our electronic health record (EHR) system globally.

2. Data Collection

2.1 Personal Data: We collect personal data that you provide to us, including but not limited to:

– Name

– Contact information (email, phone number)

– Medical history and health information

– Payment information

2.2 Usage Data: We automatically collect information about how you use our EHR system, including:

– IP address

– Browser type and version

– Operating system

– Device information

– Pages visited and time spent on our platform

3. Use of Data

3.1 Service Provision: We use your personal data to provide, maintain, and improve our EHR system and services.

3.2 Communication: We may use your contact information to communicate with you about updates, security alerts, and administrative messages.

3.3 Research and Development: Anonymized and aggregated data may be used for research and development purposes to enhance our system.

3.4 Compliance: We process your data to comply with legal obligations and regulatory requirements.

4. Data Sharing

4.1 With Your Consent: We will share your personal data with third parties when we have your consent to do so.

4.2 Service Providers: We may share data with third-party service providers who assist us in providing our services, subject to confidentiality agreements.

4.3 Legal Requirements: We may disclose your personal data if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

6. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer needed, we securely delete or anonymize it.

7. Your Rights

7.1 Access: You have the right to request access to your personal data held by us.

7.2 Correction: You have the right to request the correction of inaccurate or incomplete data.

7.3 Deletion: You can request the deletion of your personal data under certain circumstances.

7.4 Objection and Restriction: You have the right to object to or request the restriction of processing your data.

7.5 Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

8. International Data Transfers

Your personal data may be transferred to, and stored in, countries outside the European Economic Area (EEA). We ensure that such transfers are made in compliance with applicable data protection laws and that adequate safeguards are in place.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes. Your continued use of our services after the changes are posted constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cognition Healthcare Systems

Email: admin@cognitionhealthcare.com

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